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Terms and Conditions
Last updated: October 19, 2026
1. ACCEPTANCE OF TERMS
By accessing, browsing, registering for, or using the website, applications, or services provided by **Clineon** ("Clineon," "Company," "we," "us," or "our"), including any subdomains and mobile applications (collectively, the "Platform"), you ("User," "Client," "Business," or "Provider") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must immediately cease all access and use of the Platform.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
1. **Eligibility:** You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to register an account or use our Platform independently.
2. **Account Creation:** To access certain features (such as teleconsultations, directory listings, or management tools), you must create an account by providing accurate, current, and complete information.
3. **Account Security:** You are solely responsible for safeguarding your login credentials and for all activities that occur under your account. You agree to notify Clineon immediately of any unauthorized access or security breaches.
3. NATURE OF THE PLATFORM & MEDICAL DISCLAIMER
1. **Intermediary Platform Only:** Clineon provides digital infrastructure, AI-driven matching tools, directories, teleconsultation tools, and workforce management software. Clineon is **not** a licensed medical provider, hospital, clinic, or direct healthcare practitioner.
2. **No Doctor-Patient Relationship:** Use of the Platform or communication through the AI assistant ("Cura/Clio") does **not** establish a doctor-patient relationship with Clineon. Any healthcare services or consultations obtained through the Platform are rendered strictly between the Independent Provider and the Client.
3. **Emergency Disclaimer:** **THE PLATFORM IS NOT INTENDED FOR MEDICAL EMERGENCIES.** If you are experiencing a life-threatening emergency or acute health condition, call your local emergency services (e.g., 911) immediately or visit the nearest hospital emergency room.
4. AI-DRIVEN ASSISTANT AND CONTENT DISCLAIMERS
1. **AI Recommendations ("Cura / Clio"):** Features powered by artificial intelligence are designed for informational, discovery, and logistical assistance only. AI-generated results, localized matches, and insights do not constitute medical diagnosis, treatment recommendations, or legally binding advice.
2. **Pro Media Content:** Articles, research papers, and trends published on the Platform are for educational and informational purposes only and should not replace professional medical judgment.
5. PROVIDER AND BUSINESS DIRECTORY RESPONSIBILITIES
1. **Verification & Representation:** Healthcare and wellness providers listed on the directory represent and warrant that they possess all active licenses, certifications, permits, and professional liability insurance required by law in their applicable jurisdictions.
2. **Independent Contractor Status:** Providers operate as independent entities. Clineon is not liable for any acts, omissions, clinical decisions, malpractice, or breach of care committed by third-party professionals using the Platform.
6. TELECONSULTATION AND INTERNATIONAL SERVICES
1. **Remote Consultations:** Users and Providers utilizing teleconsultation tools agree to comply with all applicable telehealth, cross-border medical practice, and data transfer laws in their respective jurisdictions.
2. **Technical Limitations:** Clineon does not guarantee uninterrupted, secure, or error-free transmission during audio/video teleconsultations.
7. INTELLECTUAL PROPERTY RIGHTS
1. **Ownership:** All content, designs, source code, logos, branding, graphics, software, and AI models hosted on or related to Clineon are the exclusive property of Clineon or its licensors.
2. **Limited License:** Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform strictly in accordance with these Terms.
8. USER CONDUCT AND PROHIBITED ACTIVITIES
You agree **not** to:
* Use the Platform for any unlawful, fraudulant, or unauthorized purpose.
* Reverse-engineer, decompile, scrape, or extract data/source code from the Platform or its AI models.
* Misrepresent your identity, credentials, or professional licensing.
* Transmit viruses, malware, or destructive software code.
* Violate privacy laws, HIPAA, GDPR, or post unauthorized personal health data of third parties.
9. PRIVACY AND DATA PROTECTION
Your privacy is paramount. Our collection, processing, and protection of personal data and protected health information (PHI/PII) are governed by our Privacy Policy. By using the Platform, you consent to data practices consistent with global privacy frameworks, including GDPR and applicable regional healthcare data regulations.
10. PAYMENTS AND FEES
1. **Service Fees:** Certain features, subscriptions, quote requests, or booking services may require fee payments. All fees, billing terms, and refund policies will be clearly disclosed prior to purchase.
2. **Payment Processing:** Transactions may be processed via secure third-party payment gateways. Clineon is not liable for errors or delays caused by third-party financial processors.
11. LIMITATION OF LIABILITY AND INDEMNIFICATION
1. **Limitation of Liability:** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLINEON, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR HEALTH OUTCOMES ARISING OUT OF YOUR USE OF THE PLATFORM.
2. **Indemnification:** You agree to defend, indemnify, and hold harmless Clineon from and against any claims, damages, liabilities, costs, or legal fees arising from your use of the Platform, breach of these Terms, or violation of third-party rights.
12. TERMINATION
Clineon reserves the right, in its sole discretion, to suspend or terminate your account and access to the Platform at any time, without prior notice, for conduct that violates these Terms or is harmful to other users or the business interests of Clineon.
13. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Clineon is registered, without regard to its conflict-of-law principles. Any disputes shall be submitted to the exclusive jurisdiction of the competent courts in that jurisdiction, or resolved through binding international arbitration where applicable.
14. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Updated versions will be posted on the Platform with a revised "Last Updated" date. Continued use of the Platform after changes take effect constitutes your binding acceptance of the updated Terms.
15. CONTACT INFORMATION
If you have questions or concerns regarding these Terms and Conditions, please contact us:
* **Email: info@clineon.com
* **Website: www.clineon.com